- Tata Interactive Systems’ Webinar on “learning effectiveness evaluation” highlights key challenges facing organizations
- 61% of practitioners do not feel they have the personal knowledge to perform the task
Learning & Development professionals across geographies responded overwhelmingly to the challenges in learning effectiveness evaluation during a poll conducted by Tata Interactive Systems (TIS), as part of our interactive Webinar on “Practical approaches towards learning effectiveness evaluation”. The attendees were polled on several parameters ranging from ‘how they evaluate learning effectiveness’ to ‘how effective they are’ and ‘what tools are used to measure effectiveness’.
While the Webinar mainly focused on the challenges facing L&D, learning effectiveness models as well as creating an evaluation plan, we also emphasized on having evaluation measures in place. This is primarily due to the fact that evaluation measures act as a leading indicator and is an in-process measure that could enable you to take pre-emptive actions and help improve your chances of achieving your T&D objectives. A lag indicator, however, is when you are measuring the effectiveness when the process is over and you are measuring in retrospect. Hence, it is always important for training departments to align their objectives with the organization’s goals and then with the department’s / individual’s objectives.
During the Webinar, we also polled attendees on key challenges while measuring learning effectiveness. The result revealed that lack of knowledge about evaluation mechanisms (61%) was a primary concern, besides citing lack of time (33%) as another reason for not measuring learning effectiveness. In yet another poll, a sizeable majority of the attendees believed that training evaluation data would help improve employee as well as an organization’s performance. They were also of the opinion that training could become a partner to business rather than being just a vendor.
The poll further included questions regarding ‘organization’s readiness to conduct evaluation at different Levels’. The poll results are as follows:
- Not at all : 50%
- Only Level 3: 37%
Further during the Q&A session, one of the attendees particularly wished to know more about the evaluation mechanism pertaining to Level 3 & Level 4 in a dynamic situation where the attrition levels are high.
Click here to know the answer and access the archived video of “Learning Effectiveness Evaluation” Webinar.
- Poushali Chatterjee, Principal Learning Designer & Delivery Head, Kolkata Centre, TIS