The jury is no longer out on this one—outsourcing of learning services is indeed here to stay. Be it for bringing in efficiencies to the learning function, implementing a flexible resourcing model, deploying best-in-class learning and performance support strategies, or increasing focus on core business activities, it’s just a matter of time before you take that first step.
Like all things new, the first step is never easy. There are decisions to make on how to select the right partner, finalize the budget, engage with a steering committee to define the outsourcing strategy, liaison with procurement… the list is endless. In all of this, there is also the fear of the unknown. The uncertainty of working with a team you’ve never known before and, seemingly, have little control over. But this is where it gets better! If you’re ready to go down this path, you clearly are not going where no man (or woman) has gone before. With training outsourcing now gaining maturity, there are several best practices to make your initial steps a little easier.
Read the article on Training Outsourcing, where we focus on the three ground rules for a great partnership with a custom e-Learning provider, when you’re taking those first steps in your outsourcing journey. This article has been published in the latest edition of Training Industry Magazine.