Training professionals are often called upon to stretch their skills into the broader world of performance improvement consulting. Short of a certification in performance improvement, what is a practical step to take in this direction? I propose the development of blended models that emphasizes the elements that training and non-training solutions have in common rather than what distinguishes them.
My interest in a blended model was heightened by my work last year with Caterpillar University in Peoria, Illinois. In addition to instructional systems design skills, Caterpillar teaches its internal learning consultants a human performance improvement (HPI) model based on ASTD’s model.
While ASTD uses an HPI model, ISPI offers a human performance technology (HPT) model. Both are designed to attack a broad range of performance problems with either training or non-training interventions, as appropriate.